Privacy Policy

Privacy Policy

Our website respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect and use your personal data (under certain conditions), outlines the procedures we follow to ensure your information’s privacy, and details the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting our website directly or through another site, you consent to the practices described in this policy.

Protecting your data is very important to us. Your name and other information related to you will be used as described in the Privacy Policy. We will collect information when necessary or directly relevant to our transactions with you. We will retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the site without providing any personal data. Your personal identity remains anonymous during your visit to the site and is only revealed if you have a personal account that you access with a username and password.

1 – Data We Collect:

We may need to collect your information if you wish to place an order for a product from our site.

We collect, store, and process your data necessary to complete your purchases from our site to address any potential future issues and to provide you with our available services. This may include, but is not limited to, personal details such as name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and payment card information.

We use the information you provide to process your orders and to deliver the services and information offered on our site that you request. Additionally, we use this information to manage your account with us, verify online transactions, audit data downloads from the site, identify site visitors, and develop and customize site design and content for users. We conduct various demographic studies and send useful or requested information to users, such as product and service information, unless you opt out of such communications. We communicate via email to provide details about products and other services if you wish. If you prefer not to receive promotional and marketing communications, please opt out at any time.

We may share your name and address with third parties for the purpose of delivering your order (e.g., delivery personnel or suppliers).

We may be able to store details about your current order on our site, but cannot retrieve it directly for security reasons. By logging into your account, you can view your information and details of past or forthcoming purchases. You can also manage your address details. You must handle your personal data securely and keep it confidential. We are not responsible for any misuse of passwords unless it is due to our error.

Other Uses of Your Personal Information

We may use your personal information for surveys and marketing research, based on your consent, for statistical purposes while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send survey responses to third parties, and your email address is disclosed only if you choose to participate in contests. Survey responses are stored separately from your email.

We may send information about us, our site, or our products, sales, offers, newsletters, and other information related to our affiliates or partners. If you do not wish to receive this additional information (or any part of it), please click the "unsubscribe" link in any email sent to you, and we will stop sending such information within seven business days (excluding Saturdays, Sundays, and national or religious holidays) of receiving your notice. We will contact you if the information is unclear.

We may use some data, while maintaining complete privacy and confidentiality, for other purposes including verifying user locations, tracking site visits or email link clicks if you have subscribed, and providing non-personally identifiable data to third parties such as publishers. However, this data will not identify you personally (as it is non-identifiable).

Competitions

In relation to any competition, we use data to notify winners and to announce our offers. You can find more details about the terms of participation for each competition individually.

Third Parties and Site Links

We may transfer your information to other companies within our group or to our agents and contractors to assist with transactions according to the terms of this Privacy Policy. For example, we may use a third party to help deliver products to you, process payments, conduct statistical and marketing research, or assist our customer service team. We may need to share information with third parties for fraud protection and credit risk reduction. If our company or part of it is sold, we may need to transfer our databases, including your personal information. Except as outlined in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless required for the purposes specified in this Privacy Policy or by law. The site may contain third-party advertisements or links to other sites or frames of other sites. Please note that we are not responsible for the privacy practices of any third parties or the content of their privacy policies on other sites, nor are we responsible for any third party to whom we transfer data in accordance with this Privacy Policy.

2 – Cookies

Accepting cookies is not a requirement for visiting the site. However, please note that certain site functions, such as the shopping cart, will not work without enabling cookies. Cookies are small text files that allow our server to recognize your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your hard drive. Cookies can be used to detect your IP address, which speeds up your experience on the site or when revisiting it. We use cookies to ensure your convenience while browsing the site (e.g., remembering your identity when you wish to update your shopping cart without re-entering your email address), and not for collecting or using additional information about you (e.g., for targeted marketing). You can set your browser to refuse cookies, but this may limit your use of the site. Please be assured that our use of cookies does not involve any personal or sensitive information and is free of viruses. This site uses Google Analytics, a service provided by Google to analyze web pages. Google Analytics relies on cookies placed on your computer to analyze how users interact with the site. Google will transfer the information generated by cookies about your use of the site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, compile reports on site activity for operators, and provide other services related to site activity and internet usage. Google may also share this information with third parties if required by law or if third parties process the information on Google’s behalf. Google will not link your IP address with any other data it holds. You can refuse cookies by selecting the appropriate settings in your browser, but please note that this may prevent you from fully using the site’s features. By using this site, you consent to Google’s use of your data in the manner and for the purposes described above.

3 – Security

We use appropriate security technologies and procedures to prevent unauthorized or illegal access to your information or its loss or destruction. When we collect data through the site, we store your personal information on a secure electronic server database. We use firewall systems on our servers. When collecting payment card details electronically, we protect them using encryption such as Secure Sockets Layer (SSL). Thus, it is difficult for any intruder to decrypt your information, although we cannot guarantee 100% protection. We strongly advise against sending full credit or debit card details when contacting us electronically and without encryption. We implement physical, electronic, and procedural safeguards in the collection, storage, and disclosure of your information. Our security procedures may require us to ask you to verify your identity before disclosing your personal information. You are responsible for protecting your password and computer from unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously provided to us. You have the right to request correction of any errors in your personal data free of charge. You also have the right to request that we cease using your personal data for direct marketing purposes at any time.